1. Setup an email address for any user who will receive the alerts and enable workflow email alerts for that user
a. System Administration -> Common -> Users
b. Highlight the user and click Options.  Enter the users E-mail address.

c. On the left side click ‘Notifications’ and then check the box next to ‘Send notifications in email’.

2. Configure AX E-mail Parameters to use the SMTP server
a. System Administration -> Setup -> System -> E-mail Parameters
b. Enter the appropriate information specific to your mail server.

3. Create an email template
a. Organization Administration -> Setup -> E-mail Templates
b. Check the ‘Show system e-mails’ box. This must be done before setting up the template.  If the template is not setup as a system e-mail then it will not be available later when we assign it to a workflow.

4. Assign your email template to the specific workflow
a. Open the workflow, select Basic Settings and choose your workflow template

5. Setup the appropriate notifications on the specific task/control/approval

6. Setup the batch job to distribute the email messages
a. System Administration -> Periodic -> E-mail Processing -> Batch
b. If you want the emails to send out on a regular schedule then make sure you select the batch processing box and adjust the recurrence to reflect that schedule.

7. Monitor e-mail sending status
a. System Administration -> Periodic -> E-mail Processing -> E-mail Sending Status
b. You will see pending/failed messages in the grid if you have any available to view.  The check box at the top will include successfully sent out messages as well as the pending/failed.